Department Stores Have Been Suffering Immensely over the Last Few Year's, Leading to the Near Extinction of Many Iconic Retailers Such as Kmart and Sears. Kohl's, on the Other Hand, Has Just Barely Managed to Escape the Fate That Many of Its Rivals Have Met. to Further Prevent This, the Popular Department Chain Has Recently Been Working on a Major Transformation to Better Connect to Consumers. but Kohl's Doesn't Appear to Be in the Best Standing with Some of Its Shoppers Right Now, According to a New Lawsuit. Read on to Find out Why the Retailer Is Currently Being Sued for "Willfully Ignoring" Shopper Requests.