Jenna was born of Mexican and Puerto Rican descent. Her mother’s name is Natalie Ortega, and her father’s name is unknown.
She has five siblings, an older sister named Mia, an older brother named Markus, and three younger brothers named Isaac, Adam, and Elijah.
She shares a great bond with her siblings and has shared some pictures of them on social media platforms.
Ortega has often mentioned in interviews how her family has supported her through her career. She said her mother used to drive to her shot and be there with her to cheer her up.
But with starting her career at a very young, she used to miss typical teenage milestones such as attending prom and graduation.
Despite these challenges, Ortega has continued to pursue her passion for acting and has become a successful young performer in the entertainment industry.